SRD R370 Grant – The South African Social Security Agency (SASSA) has officially confirmed the disbursement of the SRD R370 grant starting from July 28. This grant, aimed at providing financial relief to unemployed South Africans, has seen a slight increase from R350 to R370—bringing much-needed assistance amid rising food, transport, and electricity costs. However, many applicants are still confused about how to receive their payments early and avoid long delays. Every month, thousands of beneficiaries face issues such as “pending” or “referred” statuses, inactive bank accounts, and declined applications. In July, SASSA rolled out a minor update to its payment process that quietly rewards those who update or confirm certain details using a verified method. This has now become an open secret—one that thousands of grant recipients are using to get paid first. If you are relying on the SRD R370 grant to get by, you must act smart and stay ahead. This article provides a step-by-step breakdown of the July payment schedule, eligibility verification, the trick to receive funds early, and all contact points in case your application is delayed or stuck.
SRD R370 Grant Payment Dates for July 2025
SASSA has published the updated schedule for the SRD grant payments starting July 28. Not all recipients will be paid on the same day. The timeline varies based on verification and banking details.
- Payment start date: Sunday, July 28, 2025
- SMS notifications begin: July 26–27
- Bank processing: 1–3 business days after SMS
- CashSend users: Collect within 3–5 days of SMS
- Last disbursement for July: August 3, 2025
- Post Office collection: NOT available for SRD grants
- Delayed payment batch: August 4–7 (for reverified accounts)
The Secret Trick to Get Paid First in July
Many beneficiaries are now using a “banking verification shortcut” that SASSA prioritizes in its new automated system. Here’s how it works and why it matters.
- Use the Update Banking Details option on the SRD portal
- Enter a verified bank account that matches your ID number
- Submit changes between 20–25 July for early batch processing
- Confirm your bank account via SMS link within 12 hours
- Avoid eWallet or CashSend delays by switching to a personal bank account
Step-by-Step Guide to Updating Banking Info
Follow this method to ensure your R370 grant is paid in the first wave.
- Visit the SASSA SRD website: srd.sassa.gov.za
- Click on “Update Banking Details”
- Enter your 13-digit South African ID
- You’ll receive an SMS link – click and follow the instructions
- Choose EFT bank account (FNB, Capitec, ABSA, etc.)
- Reconfirm details within 12 hours via the portal
- Wait for approval SMS – usually within 2–3 working days
Common Issues Delaying SRD R370 Payments
If you haven’t received your grant even after July 28, one of the following issues might be holding it up.
| Reason for Delay | Description |
|---|---|
| Pending Status | Application under monthly income verification |
| Referred Status | Fraud or ID mismatch flagged by Home Affairs or UIF database |
| Declined Status | Failed income test (income over R624 in recent months) |
| Bank Account Not Verified | Mismatch between ID and bank account holder |
| Wrong Bank Type Selected | CashSend or Postbank selected instead of personal EFT |
| Phone Number Changed | SMS verification fails to reach applicant |
| Missed Reconfirmation | Details not updated between July 20–25 as required |
SASSA July-August Payment Timeline Overview
To better understand how your payment fits into the cycle, here’s a table summarizing key milestones.
| Activity | Date Range |
|---|---|
| Banking details update deadline | July 25, 2025 |
| Payment window opens | July 28 – August 3, 2025 |
| First SMS alerts sent | July 26–27, 2025 |
| Bank processing window | July 29 – August 4, 2025 |
| Reverification batch processing | August 1–5, 2025 |
| CashSend final batch | August 5–7, 2025 |
How to Track Your SRD R370 Application Status
You can use any of the following methods to check your SRD grant status.
- Visit: https://srd.sassa.gov.za/sc19/status
- Dial: SASSA helpline – 0800 60 10 11
- Use WhatsApp: 082 046 8553 (send “Status”)
- Check SMS inbox for payment or rejection messages
- Login via Moya App (zero data required)
What Happens If Your SRD Grant Is Declined?
Being declined doesn’t always mean you’re permanently disqualified. There are options available.
- Reconsideration Period: Within 30 days of rejection
- Appeal Platform: https://srd.dsd.gov.za/appeals
- Documents Needed:
- Recent bank statements
- UIF non-payment certificate (if applicable)
- Sworn affidavit of income (if informal worker)
- Processing Time: Up to 60 days, depending on volume
How to Submit an Appeal Properly
- Go to the DSD appeals portal
- Enter your ID and mobile number
- Select the reason for appeal (e.g., ‘No income’, ‘Incorrect data’)
- Upload supporting documents (PDF or photo format)
- Submit and check for SMS updates every 7–10 days
What If You Still Don’t Get Paid After Appeal?
If your appeal is pending for more than 60 days, you can escalate your case through official channels.
- Call: SASSA National Call Centre – 0800 60 10 11
- Email: grantsenquiries@sassa.gov.za
- Regional SASSA Office Visit (bring ID & application proof)
Who Qualifies for the SRD R370 Grant?
SASSA follows strict eligibility rules for the R370 payment. Ensure you meet all conditions.
| Eligibility Criteria | Required Condition |
|---|---|
| Age Requirement | Between 18 and 59 years |
| Income Threshold | Must earn less than R624 per month |
| Citizenship | South African citizen or permanent resident |
| Bank Account | Must be in applicant’s name |
| Employment Status | Must be unemployed or informally employed |
| UIF/NSFAS/Other Grants | Should not be receiving any other government aid |
| Reconfirmation of Status | Must reconfirm application every 3 months |
Official Department Contact Details
If you’re facing any delays, banking verification issues, or need assistance with appeal submissions, contact the following:
- SASSA Toll-Free Number: 0800 60 10 11
- Email Support: grantsenquiries@sassa.gov.za
- Head Office Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko & Pretorius Streets, Pretoria
- Website: https://www.sassa.gov.za
- WhatsApp Support: 082 046 8553
- Appeals Portal: https://srd.dsd.gov.za/appeals
FAQs of SRD R370 Grant
Q1. When will I receive the SRD R370 for July?
A1. Payments started on July 28 and will continue until August 3.
Q2. Can I collect my R370 grant from the Post Office?
A2. No, SRD grants are no longer paid at the Post Office.
Q3. What is the best way to get paid first?
A3. Update your bank details via the SRD portal between July 20–25 using a verified personal bank account.
Q4. My grant says “referred”—what does it mean?
A4. It means your application is flagged for possible fraud or ID mismatch. You’ll need to contact SASSA urgently.
Q5. Can I appeal if my SRD grant is declined?
A5. Yes, you can appeal within 30 days via the DSD portal with supporting documents.