QR Code Grant System – From July 1, 2025, a groundbreaking change is coming for millions of social grant beneficiaries across South Africa. The Department of Social Development (DSD), in collaboration with SASSA and several fintech partners, is rolling out a new QR Code Grant Payment System. This means you no longer need to stand in long queues at ATMs, carry bank cards, or worry about lost PINs. Instead, a scannable QR code will allow you to collect your grant instantly at partner retailers or service points. The aim of this digital transformation is to simplify access, reduce fraud, and extend secure financial services to even the most remote areas. Beneficiaries will receive a unique QR code linked directly to their identity and grant account, which can be scanned at designated pay points for instant fund withdrawal or use for in-store purchases. The system will be rolled out in phases, beginning with the SRD R370 grant and then expanding to old age, child support, and disability grants. Beneficiaries are urged to update their ID details and digital contact information to avoid payment issues. Here’s a complete breakdown of how this works and what you need to do.
What is the QR Code Grant System?
This new system allows grant recipients to receive and use their funds by scanning a secure QR code instead of withdrawing cash from an ATM.
- Replaces ATM withdrawals with QR-based access
- Can be used at supermarkets, pay points, and retailers
- No need for bank card or PIN
- Designed to reduce fraud and card skimming
- Linked directly to your SASSA grant account
- Mobile-friendly and paper-print options both available
- Phased rollout starts from 1 July 2025
Key Features of the QR Code Grant System
The QR Code system offers several advanced features aimed at security, accessibility, and user-friendliness.
| Feature | Description |
|---|---|
| Launch Date | 1 July 2025 |
| First Beneficiaries | SRD R370 Grant recipients |
| Access Method | Unique QR Code (Mobile or Print) |
| Usable At | Pick n Pay, Boxer, Checkers, Shoprite, Spar, and mobile vans |
| Cardless Withdrawals | Yes |
| Identity Verification | Required via Face ID or SASSA-linked phone |
| Availability | Phased rollout – National by September 2025 |
| Security | Encrypted, OTP-backed, facial scan required in some cases |
How to Get Your QR Code Grant System
Before using the QR code system, you need to generate or receive your unique SASSA-linked QR code.
- Visit the SASSA website or official partner app
- Log in with your ID and cellphone number
- Confirm facial ID (if required)
- Click on “Generate QR Code”
- Save a copy digitally or print it for offline use
- Use this code at partnered retailers or scan on mobile payment machines
QR Code Grant System – Who Needs to Update Details Before 30 June?
If you haven’t updated your digital contact details, Face ID, or bank preferences, you must do so now to be included in the QR system.
| Detail to Update | Deadline | Where to Update |
|---|---|---|
| Cellphone Number | 30 June 2025 | SASSA Website / Local Office |
| Face ID Verification | 30 June 2025 | Online App / Partner Retailers |
| Digital Consent Form | 30 June 2025 | Online Only |
| Grant Type Preferences | 30 June 2025 | SASSA Website |
| QR Enrollment Status | 30 June 2025 | SASSA App or SMS ‘QR’ to 47277 |
Retailers Where You Can Use Your QR Code Grant System
SASSA has partnered with many major outlets and mobile vans to support QR payments.
- Pick n Pay and Boxer stores
- Checkers and Shoprite outlets
- Selected SPAR stores
- SASSA mobile payout vans in rural areas
- Banking partner pop-up booths in townships
- Mobile vendor terminals (pilot rollout)
- Spaza shops integrated with SASSA QR
Benefits of the QR System Over Traditional ATM Withdrawals
This shift is expected to bring numerous benefits to millions of South Africans.
- Faster access to grants without bank lines
- No bank fees or ATM charges
- Works even without a bank account
- Ideal for people in rural or remote areas
- Lower risk of card loss or theft
- Improves traceability and reduces fraud
- Compatible with both smartphones and printed codes
Step-by-Step: How to Collect Money Using Your QR Code
Here is how you can actually use the code to collect your money:
- Visit any partner store or mobile van
- Show your printed or mobile QR code
- Staff scans the code or you scan it on self-terminal
- Confirm OTP or facial verification if prompted
- Choose to withdraw full/partial amount or shop directly
- Get a digital or printed receipt
When Will Other Grant Types Be Included?
After SRD grant users, other grants will be added gradually in this order:
| Grant Type | Expected QR Availability |
|---|---|
| SRD R370 Grant | 1 July 2025 |
| Child Support Grant | 15 July 2025 |
| Old Age Pension | 1 August 2025 |
| Disability Grant | 10 August 2025 |
| Foster Child Grant | 25 August 2025 |
| Care Dependency | 10 September 2025 |
Troubleshooting & Support for QR Code Issues
Some users may face issues during the initial rollout. Here’s how to get help.
- Call SASSA helpline at 0800 60 10 11
- Visit your local SASSA office with ID proof
- Use the “Help” section on the SASSA App
- Send email to [email protected]
- SMS “HELP” followed by your ID number to 47277
- Access FAQs on official SASSA website
Common Errors and Their Fixes
| Error Message | Reason | Solution |
|---|---|---|
| “QR Code Expired” | Old version used | Regenerate from app |
| “Unverified Face ID” | ID not matched | Visit partner store for verification |
| “Invalid Mobile Number” | SIM not linked to SASSA | Update number on SASSA site |
| “Code Not Scanning” | Damaged or blurry QR code | Reprint or screenshot again |
What If You Still Prefer Cash Withdrawals?
While QR will become the default, cash options will remain temporarily.
- ATM and Post Office options will still work until 31 December 2025
- SASSA is encouraging all users to switch before that
- Extra help will be provided at pay points during transition
Security Tips for Using the QR System
To avoid fraud or mistakes, here are some security guidelines:
- Never share your QR code on social media
- Only scan codes at verified retailers or SASSA agents
- Don’t let others access your phone during transactions
- Always verify the receipt amount before leaving the store
- Enable 2-step verification in the SASSA app
Upcoming Upgrades to the System
The government is planning further tech upgrades:
- Offline QR code support (for areas with no internet)
- Biometric thumbprint scanning by end of 2025
- Real-time transaction notifications via SMS
- Integration with banking rewards for shopping
Government’s Goal Behind This Change
This new method is part of a national drive to digitize grant disbursements and cut dependency on outdated systems. It is expected to:
- Lower payment fraud by 60% in the first year
- Save R100 million in ATM fees annually
- Empower rural beneficiaries with mobile finance access
- Speed up payments during disasters or load-shedding
This new QR Code Grant System is a revolutionary step in making grant payments faster, safer, and more inclusive. Make sure you update your details, generate your code, and get ready to experience the next level of social grant delivery – no card, no ATM, just scan and collect.
FAQs of QR Code Grant System
Q1: Can I still use an ATM to get my money?
Yes, until 31 December 2025. After that, QR code becomes mandatory.
Q2: What if I don’t have a smartphone?
You can print your QR code and use it at stores or mobile vans.
Q3: Do I need internet to use the QR system?
No, stores and vans have scanning terminals that work offline.
Q4: Is this system safe from fraud?
Yes, it uses encryption, OTP, and biometric checks to ensure safety.
Q5: Will I be charged for using QR code?
No, it’s completely free for all grant recipients.