No Water in Tshwane – In a critical announcement affecting thousands of residents, the City of Tshwane has confirmed that certain areas will experience a 14-hour water supply disruption on Tuesday, 11 June 2025. The planned water outage is part of essential maintenance work aimed at improving and stabilizing water infrastructure in affected zones. The city has issued a detailed schedule and urged residents to prepare adequately in advance. This interruption will significantly affect household routines, schools, healthcare facilities, and local businesses across several high-density suburbs. The municipality has stated that the water supply cut is necessary to carry out infrastructure upgrades and pipe replacements to prevent unplanned breakdowns in the future. The metro has also promised that water tankers will be deployed to strategic locations during the disruption. However, citizens are encouraged to store sufficient water beforehand and use it sparingly until supply is restored. The notice comes amid a broader campaign to modernize Tshwane’s aging water infrastructure, which has faced increasing strain from rapid urban expansion and environmental stressors. The City of Tshwane’s utility department emphasized that this scheduled disruption is a proactive step to ensure long-term water service reliability. Officials have warned residents not to panic but to plan around the temporary inconvenience. The full list of impacted areas, timelines, and contact points for assistance has now been released, and the public is advised to monitor official channels for any updates or changes.
Areas Affected by the No Water in Tshwane
The following suburbs and localities will experience a full water supply outage starting early morning on 11 June.
- Residential areas are encouraged to fill containers in advance.
- Water tankers will operate in critical areas.
List of Affected Suburbs by No Water in Tshwane
| Suburb/Area Name | Ward Number | Start Time | End Time | Duration | Reason | Tanker Availability | Contact Zone |
|---|---|---|---|---|---|---|---|
| Akasia | 21 | 06:00 AM | 08:00 PM | 14 hours | Valve replacement | Yes | North West |
| Pretoria North | 22 | 06:00 AM | 08:00 PM | 14 hours | Infrastructure upgrade | Yes | North |
| Karenpark | 23 | 06:00 AM | 08:00 PM | 14 hours | Pressure pipe replacement | Limited | North |
| The Orchards | 25 | 06:00 AM | 08:00 PM | 14 hours | Pump station maintenance | Yes | North East |
| Soshanguve Block L | 26 | 06:00 AM | 08:00 PM | 14 hours | Reservoir cleaning | Yes | North |
| Rosslyn | 27 | 06:00 AM | 08:00 PM | 14 hours | Pipe burst prevention upgrade | No | Industrial |
| Mabopane Block U | 28 | 06:00 AM | 08:00 PM | 14 hours | Pipe joint inspection | Yes | North West |
| Ga-Rankuwa Zone 1 | 29 | 06:00 AM | 08:00 PM | 14 hours | Main line servicing | Yes | North West |
Reasons for the Planned No Water in Tshwane
The City of Tshwane explained that this scheduled water cut is aimed at securing long-term reliability. It is a preventive step rather than a reactive one.
- Pipe replacements to avoid unexpected bursts
- Reservoirs require sediment removal and cleaning
- High-pressure zones need valve upgrades
- Infrastructure is nearing end-of-life in some wards
No Water in Tshwane – Maintenance Objectives Detailed
| Objective | Description |
|---|---|
| Sediment cleaning | Ensures clean storage and delivery |
| Valve replacement | Controls water pressure more effectively |
| Mainline pipe servicing | Prevents major disruptions during peak season |
| Pump station recalibration | Optimizes flow across neighborhoods |
| Flow regulation system upgrade | Monitors and balances pressure between regions |
| Leak detection implementation | Reduces water loss and improves efficiency |
Impact on Households and Businesses
This 14-hour supply cut will disrupt basic living activities and business operations. The municipality advises both groups to take preparatory steps in advance.
- Store drinking and utility water in clean containers
- Delay laundry, dishwashing, and non-urgent water usage
- Businesses like salons, restaurants, and clinics may need to close temporarily
Household Preparation Checklist
| Preparation Tip | Recommendation |
|---|---|
| Fill containers early | 20–30L per household recommended |
| Boil water in advance | For drinking and sensitive use |
| Flush toilets with grey water | Use saved laundry water for flushing |
| Freeze water bottles | Acts as emergency drinking source |
| Seal taps and outlets | Prevents air bubbles and backflow |
| Turn off geysers | Avoid damage when supply returns |
Backup Water Supply Measures
Tshwane’s Emergency Services and Water Department will coordinate the distribution of water tankers across high-density and essential zones.
- Focus areas include hospitals, schools, and care homes
- Mobile tankers will refill continuously from nearby depots
- Priority will be given to areas without boreholes or alternative sources
Emergency Tanker Deployment Points
| Location | Time Slot | Contact Official | Tanker Type |
|---|---|---|---|
| Pretoria North Clinic | 06:30 AM–08:00 PM | Mr. Khumalo (WaterOps) | Medium Capacity |
| Soshanguve Crossing Mall | 07:00 AM–08:00 PM | Ms. Dlamini (CrisisCo) | Large Tanker |
| Akasia Community Hall | 07:30 AM–08:00 PM | Mr. Mabena (ZoneMgr) | Medium Capacity |
| Karenpark Shopping Centre | 08:00 AM–07:00 PM | Mr. Leeto (ResMgr) | Small Tanker |
| Rosslyn Industrial Park | 09:00 AM–06:00 PM | Ms. Molefe (DepotMgr) | Industrial Size |
How to Report Issues During the Outage
Residents are encouraged to report low pressure, full loss of supply after the reconnection window, or missed tanker visits through official platforms.
Reporting Channels and Response Time
| Platform | Access Method | Expected Response Time |
|---|---|---|
| Tshwane Water App | Mobile App Store | Within 2–4 hours |
| SMS Waterline | SMS “NO WATER” to 37721 | Within 1 hour |
| Toll-Free Helpline | 080 111 1556 | Immediate |
| Email Support | [email protected] | Within 4–6 hours |
| Twitter/X Alerts | @CityTshwane | Real-time updates |
What to Expect After the Supply is Restored
While the city estimates a restoration time of 8:00 PM, full stabilization may take up to several hours afterward.
- Water may appear murky at first — allow to run for 2–3 minutes
- Avoid using appliances like washing machines immediately
- Monitor for airlocks or pressure surges
Post-Restoration Do’s and Don’ts
| Action | Recommendation |
|---|---|
| Run taps slowly | Prevent pipe damage |
| Don’t use geysers yet | Wait 2 hours post-supply |
| Avoid high use | Let system normalize |
| Report brown water | May indicate pipe residue |
Residents are advised to remain calm and cooperative during the 14-hour outage on 11 June. The proactive maintenance work is part of Tshwane’s broader strategy to strengthen water reliability across all zones. For real-time updates, keep monitoring official municipal alerts and news platforms.
Frequently Asked Questions (FAQs)
Q1: Why is the outage scheduled for 14 hours?
The maintenance requires full draining of pipelines and inspection of pump stations, which needs a longer operational window.
Q2: Will water tankers be available throughout the day?
Yes, tankers will run on rotation at designated points from morning until late evening.
Q3: Can I still use my borehole or tank water?
Yes, private systems are unaffected. However, use responsibly to avoid running dry.
Q4: What if water isn’t restored by 8:00 PM?
Call the hotline or report via the Tshwane Water App. Delays can occur based on technical or weather factors.
Q5: Is there compensation for business losses?
Currently, the City does not offer financial compensation for scheduled maintenance disruptions.