Consent Forms – If you’re a SASSA grant holder, there’s an urgent notice you cannot ignore. The South African Social Security Agency (SASSA) has issued a final reminder that all grant beneficiaries must submit their updated consent forms by July 28, 2025, to avoid disruptions in the August 2025 payment cycle. This applies to SRD R370 recipients, Child Support Grant holders, Old Age Pensioners, Disability Grant beneficiaries, and others who rely on monthly payments to survive. The consent form is a critical document that authorizes SASSA to verify your personal and banking details. This verification ensures the right person gets the right amount on time. Due to increased incidents of fraud and duplicate applications, SASSA and the Department of Social Development (DSD) have made it compulsory for grant holders to re-authorize these checks via updated consent. Failing to submit this form before the deadline may result in payment delays, account holds, or even suspension of your August payout. The agency has emphasized that they will not process payments for those whose information cannot be verified due to missing consent. The good news? The process is simple, can be done online or at the nearest SASSA office, and takes only a few minutes. In this article, we will walk you through everything you need to know about the consent form deadline, step-by-step submission methods, who it affects, payment dates, and what to do if you’re unsure about your status.
Who Needs to Submit the Consent Form by July 28?
This requirement affects nearly all grant holders across South Africa. Whether you’re a senior citizen, a parent receiving child support, or a recipient of the SRD R370 grant — you must comply.
- All SRD R370 grant recipients
- All Old Age Grant (R2090) beneficiaries
- Disability Grant holders
- Child Support Grant recipients
- Foster Child Grant recipients
- Care Dependency Grant holders
- War Veteran Grant beneficiaries
- Beneficiaries who recently updated their banking or ID details
Groups Most at Risk of Suspension
Certain groups are more likely to face suspension if the form is not submitted because of prior irregularities or unverified details.
- Beneficiaries flagged for duplicate identity usage
- Those who recently changed mobile numbers or bank accounts
- Applicants whose grant applications are “pending review”
- Individuals whose consent forms were signed before February 2024
Step-by-Step Guide to Submit the Consent Form
There are multiple ways to submit your consent form — online, in person, or via authorized WhatsApp service. Follow the guide below:
Online Submission via SASSA Portal
If you want to avoid long queues, the online submission method is the fastest and easiest.
- Visit: https://srd.sassa.gov.za
- Scroll to “Consent Form Submission”
- Enter your South African ID number and registered mobile number
- Click on “Generate OTP” and enter the received code
- Tick the boxes agreeing to personal and banking verification
- Submit and receive confirmation message
Walk-In Submission at SASSA Offices
For those without internet access, in-person submission is available.
- Bring your original ID document or smart card
- Carry your SASSA card or bank card used for payments
- Visit the nearest SASSA office before July 28
- Ask for a “Consent Form Re-Verification” slip
- Sign and verify in front of the official
- Collect your stamped acknowledgment receipt
Consequences of Missing the July 28 Deadline
SASSA has clearly stated that any missing consent submissions will be treated as “non-compliant,” leading to halted payouts.
What Will Happen If You Miss It?
- Your August 2025 grant payment will be paused
- Your grant status will change to “Pending Verification”
- You may need to reapply or undergo an appeals process
- Re-verification may take 30–60 days causing further delays
Grant Payment Schedule for August 2025
SASSA has confirmed the following grant payment dates for August 2025, but only for verified beneficiaries.
| Grant Type | Payment Date | Status If Consent Submitted |
|---|---|---|
| Older Person’s Grant | August 2, 2025 | Paid On Time |
| Disability Grant | August 5, 2025 | Paid On Time |
| Children’s Grant | August 6, 2025 | Paid On Time |
| Foster Care Grant | August 6, 2025 | Paid On Time |
| Care Dependency Grant | August 6, 2025 | Paid On Time |
| War Veterans Grant | August 6, 2025 | Paid On Time |
| SRD R370 Grant | August 25–30 | Paid After Verification |
Expected Timeline If Form Is Not Submitted
| Action Taken After July 28 | Expected Result | Payment Status |
|---|---|---|
| Submitted Late (after July 28) | Verified by August 15 | Paid with Delay |
| Not Submitted at All | Marked Non-Compliant | Payment Blocked |
| Submitted with Errors | Rejected, Requires Correction | Pending Until Fixed |
| Submitted via WhatsApp | Processed within 7 Days | On-Time or Slight Delay |
How to Know If Your Form Is Already Submitted
Many applicants are unsure whether they’ve submitted the latest version of the consent form. Here’s how you can check.
Methods to Confirm Submission Status
- SASSA Status Check on the official portal: https://srd.sassa.gov.za/sc19/status
- Call SASSA Call Centre at 0800 60 10 11 (Toll-Free)
- Send your ID number to SASSA WhatsApp line: 082 046 8553
- Visit nearest office and ask for “Consent Submission Status”
- Use SASSA App if available on your device
Help & Support for Submission Issues
If you’re having issues submitting your form or are unsure how to complete it, SASSA has made help available in several ways.
Contact Details for Help
| Department/Office | Contact Method | Availability |
|---|---|---|
| SASSA National Helpline | 0800 60 10 11 | Mon–Fri, 8am–5pm |
| SASSA WhatsApp Line | 082 046 8553 | 24/7 Auto-Help System |
| Regional SASSA Office | Local contact or walk-in | Mon–Fri, 8am–3:30pm |
| SASSA Online Chat (Beta) | srd.sassa.gov.za | Limited availability |
| Email Support | [email protected] | 48–72hr Response Time |
Departmental Office Directory for Consent Form Queries
Use the following table to find your local office if you need to submit the form physically.
| Province | Main Office Address | Phone Number |
|---|---|---|
| Gauteng | SASSA House, 501 Pretorius St, Pretoria | 012 400 2322 |
| Western Cape | Golden Acre Building, Adderley Street, Cape Town | 021 469 0200 |
| KwaZulu-Natal | 1 Bank St, Pietermaritzburg | 033 846 3400 |
| Eastern Cape | 34 Lennox St, East London | 043 707 6335 |
| Limpopo | 48 Hans Van Rensburg St, Polokwane | 015 291 7500 |
| North West | 16 Nelson Mandela Dr, Mahikeng | 018 397 3333 |
| Mpumalanga | 18 Ferreira St, Nelspruit | 013 754 9446 |
| Northern Cape | 95 Du Toitspan Rd, Kimberley | 053 802 4900 |
| Free State | 120 Charlotte Maxeke St, Bloemfontein | 051 410 8339 |
What to Do If You Already Missed the Deadline
If July 28 has passed and you haven’t submitted the form, don’t panic — but act quickly. Late submissions may still be accepted under special review.
- Visit the SASSA office immediately
- Submit the consent form with a reason for delay
- Wait for SMS confirmation of acceptance
- Track your status via the online portal daily
- Payments may resume in late August or early September
The July 28 deadline for submitting your SASSA consent form is not just another update — it is a critical step that can affect your financial security. Whether you’re relying on the SRD R370 grant or a pension payment, this simple form submission ensures your benefits keep arriving on time. With just a few days left, make sure your information is verified, submitted, and confirmed by SASSA to avoid August delays. Use online tools, WhatsApp assistance, or walk into the nearest office before it’s too late. Stay informed, act quickly, and keep checking your status to secure your payout.
FAQs of Consent Forms
Q1: Is the consent form required for all grant types?
Yes, it is mandatory for all beneficiaries including SRD, Child, and Older Person’s Grants.
Q2: Can I submit the consent form via WhatsApp?
Yes, send your ID to 082 046 8553 and follow the instructions.
Q3: What if I submitted the form last year?
You still need to resubmit if your last submission was before February 2024.
Q4: Will I get paid late if I submit on July 28?
Possibly. Submit earlier to ensure on-time payment.
Q5: Can someone else submit the form on my behalf?
Yes, with a certified Power of Attorney or caregiver status.