Child Support Grant R560 – The South African Social Security Agency (SASSA) has officially confirmed that the Child Support Grant (CSG) payment of R560 for September 2025 will be released on Friday, 5 September 2025. Beneficiaries are advised to keep an eye on their phones as bank SMS alerts will be sent early in the morning to confirm that the funds have been deposited. This early confirmation is expected to help millions of families prepare their monthly budgets and meet urgent household expenses without delay. The Child Support Grant is one of the most important social welfare programmes in South Africa, providing crucial financial assistance to caregivers of children under 18. In recent months, timely payments have been a top priority for SASSA to ensure that vulnerable households can depend on this support without facing unnecessary delays. With the September payment date now confirmed, recipients are urged to double-check their banking details to avoid payment failures and ensure smooth transactions. The early-morning bank alerts will serve as a direct confirmation that the payment has reached beneficiaries’ accounts. For those who receive the grant through cash payments at pay points or retail partners, funds will also be available on the same day. SASSA has encouraged all beneficiaries to ensure their mobile numbers are up-to-date with their bank to avoid missing important payment notifications. This announcement comes at a time when the cost of living is high, and the R560 monthly support remains a lifeline for many. Families use this grant for essential needs such as food, clothing, school supplies, and healthcare. Missing or delayed payments can cause significant stress, so early notification from banks is expected to bring much-needed peace of mind. The following sections provide full details about the payment schedule, eligibility criteria, and steps to ensure successful receipt of funds.
September 2025 Child Support Grant Payment Schedule
The payment schedule for the R560 Child Support Grant in September has been set to ensure beneficiaries can access their funds as early as possible. Below is the official schedule from SASSA:
- Payment Date: 5 September 2025
- Beneficiaries will receive bank SMS alerts early in the morning.
- Retail pay points and cash payment methods will also release funds on the same day.
- Ensure your ID and bank details are correct to avoid delays.
- Mobile number on bank records must be active for SMS notifications.
| Payment Method | Date Available | Bank SMS Alert Time | Notes |
|---|---|---|---|
| Direct Bank Transfer | 5 Sept 2025 | Early Morning | Funds cleared overnight for immediate withdrawal |
| Retail Partner Payments | 5 Sept 2025 | N/A | Collect with ID and SASSA card |
| Cash Pay Points | 5 Sept 2025 | N/A | Queue early to avoid long waiting times |
| Post Office Collection | 5 Sept 2025 | N/A | Only for approved beneficiaries |
| Mobile Money (Selected) | 5 Sept 2025 | Instant SMS | Check if your service supports this payment type |
| SASSA Card Withdrawals | 5 Sept 2025 | Early Morning | Use ATMs or POS machines |
| Manual EFT Requests | 5 Sept 2025 | After Processing | Delays possible if banking info is outdated |
Importance of Updating Bank and Contact Details
Keeping your banking and contact details updated is critical to receiving the Child Support Grant on time. Outdated or incorrect information can cause delays of several days or even weeks.
- Update your banking details directly with SASSA via their online portal or local office.
- Ensure your bank has your current mobile number to receive SMS payment alerts.
- Verify your SASSA card is active before the payment date.
- Double-check that your account is open and in good standing.
- Inform SASSA immediately if you change banks or phone numbers.
Eligibility Criteria for the Child Support Grant
Not every caregiver qualifies for the Child Support Grant. SASSA follows strict eligibility guidelines to ensure that funds reach the right households.
- The applicant must be the primary caregiver of the child (parent, grandparent, or legal guardian).
- The child must be under 18 years old.
- South African citizenship, permanent residency, or refugee status is required.
- Applicant and spouse (if any) must meet the means test requirements.
- The child must reside with the applicant within South Africa.
- The applicant cannot apply for more than six non-biological children unless they are legally adopted.
- Proof of school attendance may be required for older children.
| Requirement | Details |
|---|---|
| Age of Child | Below 18 years |
| Citizenship | SA Citizen, Permanent Resident, or Refugee |
| Income Threshold (Single) | Below R52,800 per year |
| Income Threshold (Married) | Combined income below R105,600 per year |
| Residency | Child must live with applicant in SA |
| Documentation Required | ID, child’s birth certificate, proof of income |
| Other Grants | Cannot receive CSG if child already benefits from another social grant |
How to Check If Your Payment Has Been Made
SASSA offers multiple ways for beneficiaries to confirm payment status.
- Wait for the early-morning SMS from your bank.
- Check your bank account using mobile banking apps or ATMs.
- Use the SASSA online status check portal.
- Visit your nearest SASSA office if you suspect a payment delay.
- Keep proof of payment for your personal records.
Steps to Ensure a Smooth Payment Process
To avoid delays or missing out on the September payment, beneficiaries should take proactive steps.
- Confirm banking details with SASSA before the payment date.
- Keep your SASSA card in good working condition.
- Visit your bank to ensure there are no account restrictions.
- Avoid changing your account or bank close to the payment date.
- Maintain an active mobile number linked to your bank profile.
| Task | Deadline Before Payment Date | Responsible Party |
|---|---|---|
| Update Bank Details | At least 10 days before | Beneficiary |
| Verify SASSA Card | 1 week before | Beneficiary |
| Confirm Mobile Number | 1 week before | Beneficiary/Bank |
| Check Account Status | 5 days before | Beneficiary/Bank |
| Prepare for Collection | 2 days before | Beneficiary |
| Check SMS Settings | 1 day before | Beneficiary/Bank |
What to Do If You Don’t Receive Your Payment
If the payment does not reflect by midday on 5 September, follow these steps:
- Check your bank account balance via ATM or online banking.
- Confirm with your bank that there are no pending issues.
- Contact SASSA immediately using their helpline or local office.
- Bring your ID, SASSA card, and proof of application when visiting the office.
- Avoid giving personal information over the phone to unknown callers.
Common Reasons for Delayed Payments
Some factors may cause payment delays even if you are eligible.
- Incorrect or outdated bank details.
- Inactive or closed bank account.
- Mobile number not linked to your account.
- Banking system delays or public holidays.
- SASSA processing backlogs during high-traffic months.
Departmental Contact Details for Assistance
If you face any issues with your Child Support Grant payment, you can reach SASSA through the following official channels:
SASSA National Call Centre: 0800 60 10 11
SASSA Email: grantenquiries@sassa.gov.za
Website: www.sassa.gov.za
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0007
Operating Hours: Monday to Friday, 08:00 – 16:00
Frequently Asked Questions (FAQs)
1. When will the September 2025 Child Support Grant be paid?
It will be paid on 5 September 2025, with early-morning bank SMS alerts.
2. How much is the September Child Support Grant?
The grant amount is R560 per eligible child.
3. Do I need to reapply every year?
No, but you must update details if there are changes in your situation.
4. Can I collect my grant at the Post Office?
Yes, if your payment method is set to Post Office collection.
5. What should I do if I don’t receive my payment?
Check your bank account, confirm details with your bank, and contact SASSA immediately.