SARS eFiling Refund Timeline 2025 – Filing taxes is a critical annual responsibility for millions of South Africans, but the real question on everyone’s mind is: “When will I get my SARS tax refund in 2025?” As the South African Revenue Service (SARS) continues to streamline its digital services, taxpayers are eager to understand exactly how long the eFiling refund process takes, what delays to expect, and how to track their refund. With the 2025 tax season officially underway, clarity around SARS refund timelines is more important than ever. In 2025, SARS has promised quicker turnaround times for compliant returns submitted via eFiling. However, refund delays are still possible due to manual verification, audits, or incomplete documentation. This year, millions of South Africans—especially those in the low- to middle-income brackets—are counting on timely refunds to help with backlogged bills, inflation-affected grocery costs, or school-related expenses. SARS typically processes refunds within 7–21 business days after a return has been assessed and verified. But that timeline can vary based on a variety of factors, including whether your banking details are up to date, if your return is flagged for audit, or if you owe SARS any outstanding debts. Let’s explore in detail the 2025 SARS refund timeline, the steps to speed up the process, the reasons behind possible delays, and how to avoid them. We’ll also include important departmental contacts and short FAQs to help you navigate this tax season more confidently.
Average SARS eFiling Refund Timeline 2025
SARS has issued a revised refund timeline for eFiling users in 2025. Most compliant taxpayers will receive their refunds within a few weeks of submission.
- Tax refunds generally processed in 7–21 business days
- Refund processing begins only after SARS assesses and approves your return
- Audit or verification can add an extra 30–60 days
- Incorrect or outdated banking details delay refunds indefinitely
- Refunds are paid directly into the verified bank account on file
Updated SARS eFiling Refund Timeline 2025 Breakdown by Return Type
This table explains how long SARS may take to process refunds depending on your tax return status.
| Return Type | Assessment Duration | Verification/Audit Duration | Estimated Refund Time |
|---|---|---|---|
| Individual salaried employee | 1–2 business days | Not required | 5–10 business days |
| Individual with deductions (medical, etc.) | 2–4 business days | 5–15 business days | 10–20 business days |
| Self-employed/Contractor | 3–5 business days | 10–30 business days | 15–25 business days |
| Corporate taxpayers | 5–7 business days | Up to 60 business days | 30–60 business days |
| Taxpayers under audit | N/A | 30–90 business days | 60–90 business days |
| Incorrect banking info | N/A | Varies | Delayed indefinitely |
Key Reasons Why SARS Refunds May Be Delayed in 2025
While most refunds are smooth, delays still occur due to several preventable issues or system-based checks.
- Incomplete or inaccurate income declarations
- Mismatch in IRP5 or employer-submitted data
- Banking details not verified or mismatched
- SARS selected the return for manual audit
- Outstanding returns from previous tax years
- Outstanding debt with SARS
How to Prevent Refund Delays This Year
Taking simple precautions while filing your tax return can significantly reduce your refund waiting time.
- Double-check all pre-filled data on your return
- Ensure your banking details are current and verified
- Respond promptly to SARS verification requests
- Submit your return early in the filing season
- Avoid estimating values—use accurate figures
- Submit all supporting documents electronically if required
How to Track Your Refund Status on SARS eFiling
SARS offers a transparent and user-friendly platform where taxpayers can track their refund status easily.
- Log in to your SARS eFiling account
- Click on “Tax Returns” and select the current tax year
- Check the status under “Assessment” and “Refund”
- Look for “Issued”, “Paid”, or “Verification” flags
- SARS also sends SMS or email alerts for status changes
Refund Tracking Status Meanings
Here’s what different refund status messages typically mean on SARS eFiling.
| Refund Status Message | Meaning |
|---|---|
| “Refund Paid” | SARS has released the refund to your bank |
| “Assessment Issued” | Return processed; refund not yet released |
| “Verification in Progress” | SARS is reviewing your documents; no refund yet |
| “Banking Details Invalid” | Your bank account must be updated and verified |
| “Outstanding Balance” | Refund withheld due to unpaid taxes or penalties |
| “Under Audit” | SARS selected your return for a full manual audit |
SARS eFiling: Step-by-Step Refund Process in 2025
Understanding the step-by-step refund flow helps you stay informed and spot where any delays might be happening.
- Submit your ITR12 return via eFiling
- SARS assesses your return within 1–5 business days
- If selected, SARS requests supporting documents
- SARS verifies banking details and conducts any audits
- Refund gets approved and scheduled for payment
- Amount reflects in your verified bank account
Estimated Time for Each Step in Refund Lifecycle
This table highlights the general duration of each step involved in SARS refund processing.
| Refund Step | Estimated Time |
|---|---|
| Return Submission | Instant (eFiling) |
| Assessment Issuance | 1–5 business days |
| Document Verification (if needed) | 7–30 business days |
| Audit (if selected) | 30–90 business days |
| Bank Verification | 1–3 business days |
| Refund Payment | 3–7 business days |
What to Do If You Haven’t Received Your Refund
If it’s been more than 21 business days and you haven’t received your refund, here’s what to do:
- Check eFiling for status updates and messages
- Contact SARS via the call centre for clarity
- Use the SARS MobiApp to check refund history
- Visit your nearest SARS branch for escalated support
SARS Contact Details for Refund Queries
Here are the official contact channels for SARS refund-related assistance.
| Department | Contact Method | Details |
|---|---|---|
| SARS Contact Centre | Phone | 0800 00 7277 (Weekdays 8am–5pm) |
| Email Support | [email protected] | |
| SARS Website | Online Chat & Help | www.sars.gov.za |
| MobiApp Support | Mobile App (Android/iOS) | SARS MobiApp > Help |
| Walk-in Assistance | Physical Branches | Use branch locator on SARS website |
| Refund Escalations | Dedicated Refund Desk | Initiated after 21 business days delay |
Important Things to Remember During Refund Season 2025
- Always file early to avoid rush season delays
- Keep a copy of all submitted documents
- Track refund status regularly via eFiling or MobiApp
- SARS will never call or email asking for login details
- Use only verified SARS communication channels
Common Errors That Can Cause Refund Issues
- Typing errors in your banking details
- Failing to declare freelance or side income
- Not responding to SARS verification within deadline
- Using outdated banking information
- Forgetting to include medical aid or RA documents
FAQs of SARS eFiling Refund Timeline 2025
1. How long does SARS take to pay refunds in 2025?
Refunds usually take 7–21 business days, provided no verification or audit is required.
2. What should I do if my refund is delayed?
Check your eFiling status, ensure banking details are correct, and contact SARS if delayed beyond 21 days.
3. Can I track my refund on the SARS MobiApp?
Yes, the MobiApp allows refund status tracking and document submission.
4. Will SARS notify me once the refund is paid?
Yes, SARS sends an SMS or email notification once the refund is released.
5. What happens if my banking details are incorrect?
Your refund will not be paid until you update and verify correct banking information via eFiling.